Knowledge Base
CartRover
CartRover Documentation
Recent Articles
TradeGecko - The access token expired
Problem All interfaces to your TradeGecko (QB commerce) account are failing with the message: The access token expired Per QB, refresh tokens are valid for 100 days, which gives the access token a max live of 100 days and then it would need to be ...Product Unification FAQs
This article reviews the most common questions we anticipate customers having in regard to Extensiv’s product unification project. What does product unification look like? Think of it as a hub of sorts. This hub will be home to all your Extensiv ...Error: Amazon MWS Developer Access is About to Expire
Problem For following error message: I'm getting errors: Amazon MWS Developer Access is About to Expire Solutions For Extensiv Integration Manager users who are getting errors or unable to use the software? Amazon has updated the MWS authorization ...Shopify Payment Status Info
Extensiv Integration Manager filters on Financial Status (aka Payment Status) when importing orders. This is done to ensure that unpaid or refunded orders are not accidentally loaded and then shipped to the customer. By default, Integration Manager ...Setting Up Enlinx
Required Parameters Enlinx API token Enlinx Subdomain Enlinx Basepath Enlinx Version If you are missing any of this parameters, make sure to email your Enlinx support point of contact so they can provide you your account information. Step-By-Step ...
Popular Articles
Setting Up Rakuten.com
Required Parameters Credentials from Rakuten.com that need to be entered in CartRover. The setup guide below will explain how to obtain these: Authorization Key Step-by-step guide Contact Rakuten.com and ask for your Authorization Key Enter your ...How to get your Etsy Shop ID
What is my Etsy Shop ID? Step-by-step guide Go to your Etsy Shop home page and copy either the name or URL Go to: https://app.cartrover.com/get_etsy_shop_id.php Enter your Etsy Shop Name or URL Click Lookup Shop ID Example of Shop ID Lookup:Quickbooks Commerce order_line_items.variant can't be blank
Problem Orders fail to load into Quickbooks Commerce with the error message: Error sending orders to TradeGecko Cannot post orders AAABBBCCC to TradeGecko. Response: order_line_items.variant can't be blank. Http Status: 422. It is possible the SKUs ...Cart Setup Share
Your Warehouse or 3PL uses Extensiv Integration Manager to handle some of their shopping cart and marketplace connections. This guide will connect your cart's account to your Warehouse using Integration Manager so the warehouse can download new ...Aftership - Additional Tracking Info & Notifications
If your warehouse or shopping cart cannot provide all the shipping data you desire directly to the customer, Extensiv Integration Manager provides free integration with the Aftership platform. Aftership has both free and paid tiers. Aftership allows ...