Enable Address Validation
CartRover offers optional US and International Address Correction and Verification, which provides the following functionality:
- Auto-correction and standardization of US addresses into their official format upon loading (CASS Certified)
- Auto-correction and standardization of international addresses for most countries
- Notification and optional holding of orders with incorrect addresses for review and correction
- Splitting of address combined into Address lines 1 & 2 into the corresponding address, city, state, and zip code fields
How to Set Up
For each Order Source you wish to enable Address Verification for, follow these steps:
- Browse to that Order Source in the Carts tab.
- Click Edit Setup, then locate the Verify Addresses option under the General Order Options settings.
- From the drop-down menu, select Shipping to enable for ship-to addresses or Shipping & Billing to enable for both ship-to and bill-to addresses.
- In the Which Countries drop-down menu, select whether you'd like to validate only US addresses, only international addresses, or both. (Prices vary—see below.)
- Select whether or not CartRover should Hold Back orders with Address Error. If enabled, you will be notified by email and must correct any address in CartRover before it will load into the warehouse.
- Click Save.

You can disable Address Verification for your entire account in the CartRover Profile & Billing tab. Disabling this here will turn off all address verification for all carts in your account.
Cost
Address Verification charges per order lookup. The exact rate depends on your monthly order volume. USA and International lookups are counted and charged separately. See the table below for rates:
| Below 30 Lookups
| Up to 500 Lookups
| Up to 1,000 Lookups
|
USA
| Free
| 2 cents each
| 1.5 cents each
|
International
| 7 cents each
| 7 cents each | 6.5 cents each
|
| Up to 8,000 Lookups
| Up to 20,000 Lookups
| Over 20,000 Lookups
|
USA
| 1 cent each
| 0.9 cent each
| 0.8 cent each
|
International
| 6 cents each
| 5.8 cents each
| 5.5 cents each
|
Orders are charged for address validation lookup at the following times:
- When orders initially load into CartRover
- When the order address is manually edited and saved within CartRover
- You will be notified in real-time if the address was successfully corrected or not.
- You will be charged each time you edit an order's address.
Monthly volume will be calculated on the last day of your pay period to determine your per order cost. For example, if you have 550 US address lookups, you will pay 1.5 cents each for a total of $8.25. The Address Verification charges will be added to the upcoming bill as a separate line.
Additional Data
Along with verifying and correcting addresses, enabling will also make additional data available on the order, which can be used to improve shipping performance or lower shipping costs. These fields include the following:
- ship_address_type - R for Residential, C for Commercial
- delivery_barcode - USPS Delivery Point Barcode
- shipping_county - County Name
- shipping_county_fips - County FIPS code
- carrier_route - USPS carrier route code
- carrier_route_type - Example: city_delivery, rural_route, po_box
- shipping_latitude
- shipping_longitude
- address_confidence - Example: high, low
- address_analysis - JSON string of Delivery Point Validation and other data
For help accessing or using the fields, please reach out to CartRover Support. All fields are available through our API, and some fields are connected to our pre-built WMS integrations.
Related Articles
How to enable DEAR Inventory Sync
To enable inventory sync to DEAR Systems, you must complete the following fields within your DEAR cart setup page (Carts tab > DEAR > Edit Setup) in addition to activating Inventory Sync under the Services section: Stock Adjustment Price Tier Name ...
Set Warehouse Address in CartRover
Some connections, particularly EDI ones require the Ship From Address when we send back tracking. To do this, you must add your warehouse addresses in CartRover. Step-by-step guide In the Merchant tab, go you Locations & Products Select the desired ...
Missing Outlet Address in Vend
Problem CartRover isn't pulling orders from Vend and CartRover shows the following alert: Could not pull order data because the outlet in Vend is missing an address. Please add the outlet address in Vend. Solution You need to add addresses in your ...
BigCommerce Orders Missing Shipping Address
Problem BigCommerce orders are missing a Shipping address in CartRover. The order number also has a "-1" appended to it. This can also cause CartRover to raise the error message: Could not change status of Order #XXX to "Shipped" Solution This ...
How to enable inventory sync from Skubana OMS
The following instructions explain how to properly configure and enable inventory sync from your Skubana account to your connected CartRover order sources using the CartRover Merchant account. Inventory Sync Workflow The red arrows in the workflow ...