Amazon Inventory Sync Issue
Review these steps if your Amazon inventory is not up to date.
Review Inventory Setup in Extensiv Integration Manager
This guide will walk you through all the Integration Manager settings to ensure everything is properly enabled. As part of this process, ensure that your Amazon SKUs match with one of the products codes you warehouse has provided. If they do not match, Integration Manager can not update inventory levels.
Review Status On Amazon
You can review the inventory upload status on Amazon to see if they accepted and successfully loaded the inventory records that Integration Manager sent. To view this:
- Login to your Amazon Seller Account
- Browse to Inventory > Add Products via Upload
- The Monitor Upload Status tab will show recent inventory uploads by Integration Manager. Each report will include details on which products were successfully updated, and which failed & why. For failed records, you may need to ensure there is a matching product SKU in Amazon, Integration Manager, and your warehouse.
Amazon Inventory Error - An FBA offer already exists on this SKU
Problem Inventory sync to Amazon is failing with the following error message: Could not upload inventory information An FBA offer already exists on this SKU. To create a seller fulfilled SKU, either create a new SKU or make the SwitchFulfillmentTo ...
Amazon Multi-Channel Fulfillment Overview
Amazon’s Multi-Channel Fulfillment (MCF) is a program that lets you sell anywhere online, but still use Fulfillment by Amazon to ship your customer's orders. Amazon MCF helps you grow your business by giving you access to Amazon’s world-class ...
Setting Up Amazon Direct Fulfillment
Direct Fulfillment Integration Specs: Supported functions: Order Download Order Acknowledgements Shipment Confirmation - Detailed Inventory Sync Required Parameters Amazon Refresh Token Supported Marketplaces Integration Manager supports Amazon ...
Amazon - No valid marketplaces
Problem Extensiv Integration Manager is unable to upload inventory or tracking information to Amazon and is reporting the following error: Could not upload inventory information Could not upload tracking information No valid marketplaces Solution ...
Inventory Sync Issue/Discrepancy
Problem Some or all of your inventory records are not syncing from your backend WMS/OMS system to your shopping cart. Solution Quantity Available First, understand that Integration Manager always compares inventory using Quantity Available and not ...