CartRover Doesn't Support the Cart I Use

CartRover Doesn't Support the Cart I Use

CartRover strives to support as many shopping carts and marketplaces as possible, but we can't support everything. If you need CartRover to connect to a cart or marketplace we don't yet support, here's what you should do:

Let Us Know

Reach out to CartRover Support 

We prioritize the most popular services, so letting us know what you want will help us decide what to implement next.

Use CSV Files

CartRover can accept almost any CSV format for loading orders. If you can export orders in CSV format from your system, CartRover can probably accept them. This can be done either manually or automated via FTP.

Documentation on CSV Formats is available here: CSV Files

Let is know if you need help setting it up in CartRover or mapping your custom CSV file format.


Use the CartRover API

The CartRover API allows you to integrate directly with CartRover in a highly robust and automated fashion. If you have some technical talent on your team, this is the best way to go.

API Documentation: CartRover API Documentation


    • Related Articles

    • CartRover Support Options

      You can view your support options and contact support any time by logging into CartRover and selecting the Support tab. Support Hours Support is currently offered from 8am to 5pm Pacific time. Standard Support All CartRover accounts come with Free ...

    • Tracking Not Syncing from WMS to Cart

      Problem All or some of your shipment/tracking records are not syncing from your backend WMS to your shopping cart. Solution If Nothing Is Syncing Ensure Cart Shipment Upload is Enabled Browse to your cart settings by going to Carts > Select your cart ...

    • CartRover Payments & Billing Access

      You can view your CartRover bills or invoices in the Profile & Billing tab of CartRover. Billing Access By default, only the user who created the CartRover account has Billing Permissions. New users you add to your account do not have billing access. ...

    • CartRover API Documentation

      Please go here for our current API documentation: https://developers.cartrover.com/ Learn how to get your API keys here: How To Get CartRover API Keys

    • Item Filters - How to accept or ignore specific products

      CartRover offers the ability to set up either a whitelist or a blacklist. This can be used to either ignore certain products, or to split fulfillment of your product list between multiple locations and have CartRover only pull specific ...