CommerceHub Confirmation Error - PO does not exist for this relationship

CommerceHub Confirmation Error - PO does not exist for this relationship

If you are seeing the following error within the CommerceHub Fulfillment Confirmation or Invoice Error Log:
PO does not exist for this relationship

This means that the order in question is no longer a valid order in CommerceHub. This can be caused by a canceled order or an order that is several months old. This message can be ignored since the order is no longer valid. Be careful not to ship canceled or extremely old orders.

    • Related Articles

    • Setting Up CommerceHub OrderStream

      Integration Specs: Supported functions: Order Download Inventory Sync Shipment Confirmation - Detailed Required Parameters FTP Server FTP Username FTP Password Your Partner ID Their Partner ID (Retailer ID) Your Vendor ID* (Retailer Dependent) ...
    • CommerceHub Confirmation Error - PO is not in a state where this action can be applied

      If you are seeing the following error within the CommerceHub Fulfillment Confirmation Error Log: Invalid Data This PO is not in a state where this action can be applied (Current Status: closed/shippedcomplete) This means that we (or someone) ...
    • CommerceHub OrderStream Settings

      Document Numbers CartRover supports the following documents with CommerceHub (XML via SFTP). Please see the below section for CommerceHub Data Exchange Method setup.  850 Purchase Order 855/997 Acknowledgement 856 Shipment 810/820 Invoice 846 ...
    • CommerceHub Inventory Not Updating

      If CartRover shows that inventory is syncing successfully to CommerceHub, but CommerceHub or your retailers are saying it is not, follow these steps to find the issue with your inventory setup: Login to the CommerceHub OrderStream Dashboard Browse to ...
    • CommerceHub OrderStream Invoices

      CartRover can optionally send an invoice record to CommerceHub after the order has Shipped. To enable this feature go to the Commercehub settings in CartRover and enable the Send Invoice option. Important Notes about Invoices CartRover does not pick ...