CommerceHub Required Resources
Please provide the following resources to CartRover support when setting up a new CommerceHub retailer connection.
- Login to CommerceHub OrderStream
- Click Resource Center in the upper right
- Select the proper retailer
- Click on Setup Guides. Save the file and send it to CartRover support.
- Click on XML Guides. Save the file and send it to CartRover support.
Setting Up CommerceHub OrderStream
Integration Specs: Supported functions: Order Download Inventory Sync Shipment Confirmation - Detailed Required Parameters FTP Server FTP Username FTP Password Your Partner ID Their Partner ID (Retailer ID) Your Vendor ID* (Retailer Dependent) ...
CommerceHub OrderStream Settings
Document Numbers CartRover supports the following documents with CommerceHub (XML via SFTP). Please see the below section for CommerceHub Data Exchange Method setup. 850 Purchase Order 855/997 Acknowledgement 856 Shipment 810/820 Invoice 846 ...
CommerceHub OrderStream Invoices
CartRover can optionally send an invoice record to CommerceHub after the order has Shipped. To enable this feature go to the Commercehub settings in CartRover and enable the Send Invoice option. Important Notes about Invoices CartRover does not pick ...
CommerceHub Inventory Not Updating
If CartRover shows that inventory is syncing successfully to CommerceHub, but CommerceHub or your retailers are saying it is not, follow these steps to find the issue with your inventory setup: Login to the CommerceHub OrderStream Dashboard Browse to ...
CommerceHub Confirmation Error - PO does not exist for this relationship
If you are seeing the following error within the CommerceHub Fulfillment Confirmation or Invoice Error Log: PO does not exist for this relationship This means that the order in question is no longer a valid order in CommerceHub. This can be caused by ...