Duplicate Orders Created in Quickbooks Commerce

Duplicate Orders Created in Quickbooks Commerce


Extensiv Integration Manager is creating duplicate orders in TradeQuickbooks Commerce Gecko.


While Integration Manager attempts to prevent duplicate orders by default, there are several reasons that the same order could be sent through to Quickbooks Commerce multiple times. These reasons include connection errors where Integration Manager will re-attempt sending an order if Quickbooks Commerce reports an error, or a user manually requesting Integration Manager to resend an order.

To prevent this, you can reach out to Quickbooks Commerce support and request that they enable the "Unique Order Toggle" for your Quickbooks Commerce account. This will make it so that if Integration Manager sends multiple orders with the same order number, Quickbooks Commerce will reject the duplicates.


  • If you have multiple order sources, Integration Manager will always ensure that the order numbers never overlap between those order sources.

    • Related Articles

    • Quickbooks Commerce OMS Integration Overview

      is now Inventory and order management software for modern merchants. All of your inventory, orders and customers managed and accounted for in one place. Website: https://www.tradegecko.com/ Supported functions Order Send Inventory Sync Pickup ...
    • Setting Up Quickbooks Commerce OMS

      is now Required Parameters Credentials from Quickbooks Commerce that are needed to setup this connection in Extensiv Integration Manager . Quickbooks Commerce Account Username Quickbooks Commerce Account Password Step-by-step guide Go to the WMS ...
    • Ebay to Quickbooks Commerce OMS Integration

      Extensiv Integration Manager integrates Ebay and Quickbooks Commerce systems for loading orders and posting back tracking and inventory. This page covers the features supported and limitations of this connection. Supported Features Order Download ...
    • Quickbooks Commerce OMS Order Settings

      When Quickbooks Commerce is selected as your Extensiv Integration Manager WMS, there will be Quickbooks Commerce specific settings to set for each cart connection in Integration Manager. These settings are listed and explained below: Quickbooks ...
    • Quickbooks Commerce OMS Tax Settings

      This article covers the tax options available when sending orders through Extensiv Integration Manager to Quickbooks Commerce . These options are all configurable per order source. You will find these settings in the Integration Manager Carts tab by ...