Duplicate Orders Loaded in EasyPost

Duplicate Orders Loaded in EasyPost

Problem

A single order from your shopping cart or order source created two identical orders in EasyPost leading to EasyPost double shipping an order.

Solution

EasyPost does not support CartRover sending a unique order identifier, nor does EasyPost have any duplicate order detection. While CartRover does it's best to make sure duplicate orders do not load into EasyPost, it is not possible for CartRover to ensure this never happens. In order to prevent this from ever happening, EasyPost would need to provide a way to identify orders with a unique identifier. You may want to reach out to EasyPost to let them know this issue affects you.


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