Houzz Seller Updates - September 1st, 2021

Houzz Seller Updates - September 1st, 2021

On September 1st, 2021, Houzz will be releasing updates to their Marketplace Seller API. These updates will impact existing CartRover integrations with Houzz. Their system will begin auto-authorizing a customer's payment method 30 minutes after the order is initially placed. If the order fails to charge it will not be released until Houzz obtains a successful authorization. These changes will only affect Houzz Seller connections.


What This Means for CartRover Accounts

If you are using a Houzz Seller cart within CartRover your account will automatically be updated on August 31st to prevent any lapse in service coverage. This new update will remove the options New, In Production and New or In Production for the order status setting. If you are currently using any of these three options you will automatically have your Order Status setting in your Houzz Seller cart changed to: Charged.

Charged is Houzz's new status to ensure that all orders are paid before being released for shipping. You can change this setting in your CartRover account Houzz settings if desired.

Houzz's Guidance

  1. Hello,

    We are writing to let you know about some upcoming changes and new features that will affect all sellers. 

    Auto-accept Orders

    To streamline the order process for sellers, you will no longer be required to click “Process” on new orders. 

    As of September 1st, 2021 our system will auto-authorize a customer’s payment method 30 mins after the order is placed. If that order fails to charge, we will not release the order to you until we get a successful authorization. 

    We have updated our API manual to include the new order processing workflow. You will need to update any relevant contacts with this information to ensure integration processes have been updated. 

    For more information, you can review our help article linked here.

    If you have any questions about this, please reach out to sellersupport@houzz.com.


    Sincerely,

    The Houzz Team

    • Related Articles

    • Houzz Seller & Houzz Vendor Workflow

      It is important in CartRover to select whether you are using the Houzz Seller or Houzz Vendor as the two work differently. Choosing the wrong option can cause orders to be missed or not flow into you backend system automatically. This page explains ...
    • Setting Up Houzz

      Integration Specs: Supported functions: Order Download Inventory Sync Shipment Confirmation - Detailed Order Cancel Download  Required Parameters Application ID Username Application Token Step-by-step guide Login to your Houzz seller account Go to ...
    • Houzz Updates - Cal Title 20

      On January 1st, 2020, California implemented additional changes to their California Title 20 regulatory requirements for energy efficiency. In order to ensure compliance Houzz is requiring their vendors to complete the CalTitle20 section for each of ...
    • Missing Houzz Orders

      Problem Houzz orders never loaded into CartRover. Where are they? Solution A few possible reasons for this are: You have the wrong "Connection Type" setting in CartRover. Make sure to verify if you are using Houzz Vendor or Houzz Seller. Orders are ...
    • Multiple Tracking number support for Houzz

      Houzz does not support detailed item level tracking information. Houzz only considers an order fully shipped or unshipped. Because of this there is no way to specify exactly which items went in which box for multi-package Houzz shipments. As an ...