How to receive CartRover alerts by email

How to receive CartRover alerts by email

New users are automatically subscribed to receive email alerts from CartRover. For instructions on how to create a new CartRover user, click HERE

Be sure to set your timezone & preferred email alert times in the Profile & Billing tab.

Additional emails can be sent a copy of alerts even if they don't have access to your CartRover account. These emails cannot set how often they receive alerts unless you setup a user for them. They may receive emails up to every half hour.
To view which users and emails are set to receive email alerts click on the Merchant tab → Edit Setup. Scroll down to Error Contacts.

Users on the right side list receive alert emails. Users on the left do not. Select a user and click one of the arrows to move them between lists.

The Additional Error Emails field takes a list of email addresses separated by commas. These users cannot login but will still receive alert emails.

Be sure to click OK when done to save your changes.

FieldResult
Users Not AlertedCartRover user emails that will not receive email alerts
Users to AlertCartRover user emails that will receive email alerts
Additional Error EmailsEnter emails here (separated by commas) for non-CartRover users who would like to receive alerts

For a Fulfillment Center account, the same fields are also available under the WMS Setup tab. If set up there, alerts will be sent for all merchants within the account.

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