Invalid carrier specified - Magento

Invalid carrier specified - Magento

Problem

Could not upload tracking information to Magento because "Invalid carrier specified."

This is caused when you ship orders using a carrier not defined in Magento.

Solution

Option 1: Add the missing carrier

To solve the issue you need to add the missing carrier to Magento. Unfortunately there is not an easy way to do this.

One solution is to add an extension like this one: http://www.xtento.com/magento-extensions/magento-custom-generic-carrier-trackers-extension.html

  • Once enabled, in CartRover go the magento settings and enable the "Custom Carrier Trackers Extension" option. Then enter the carrier names as they appear on the shipping in CartRover and which Custom Carrier they associate with in Magento.

Another solution is to ask a developer to add new Carrier Models to your Magento site for the needed carriers: http://magento.stackexchange.com/a/18502/15231

Option 2: Use a different carrier that is already defined in Magento

For standard carriers like UPS, and FedEx, make sure that your WMS is providing consistent carrier names that match those in Magento.


    • Related Articles

    • Invalid api path - Magento

      Problem CartRover displays the following error message when connecting to Magento: Invalid api path Solution This error is most commonly caused by improperly adding custom endpoints to the Magento API, which breaks/blocks the standard API endpoints. ...
    • Magento orders missing products

      Problem After upgrading Magento to version 1.9.3.0 or above, orders in CartRover no longer contain any products. The inventory sync may have stopped working as well. Solution This is caused by a bug in Magento. There are currently two options you ...
    • Access Denied - Magento

      Problem Some Magento actions fail with "Access Denied". Example: Solution This is caused by the API user not being given enough permissions. Go to: System -> Web Services -> Users Look at which "Role" the API user is assigned to. Go to: System -> Web ...
    • Setting Up Magento

      These instructions are for Magento 1. The latest version of Magento is Magento 2. If you have Magento 2, the setup instructions for that version can be found here. You can view your current version of Magento by logging into the Admin panel and ...
    • Supported Plugins - Magento

      This page lists plugins for Magento 1 and Magento 2 that are known to work with CartRover. Magento 1 Plugins Custom Carrier Trackers Link: https://www.xtento.com/magento-extensions/magento-custom-generic-carrier-trackers-extension.html This plugin ...