Joor Product Sync

Joor Product Sync

Product sync allows you to manage all your products, listings, and prices in your backend OMS or WMS and let CartRover keep your cart up to date with the latest changes. This means you don't need to create and manage your products in two different systems.

Product Sync only works if you are using a WMS/OMS that supports Product Detail Pickup.

Timing

Product sync runs on the same frequency as the Inventory Sync. Make sure you have turned on the inventory sync in your Merchant Settings and your Cart Settings. Also make sure you have turned on the Product Sync settings on both of those screens as well. Product sync is defaulted to OFF.

The most common timing for Product/Inventory sync is Hourly. If both your WMS and Cart are set to hourly sync, please allow up to 2 hours for product data to propagate from the OMS/WMS to your cart.

Special Requirements / Notes

LineSheets & Seasons

Each product must be assigned to at least one Line Sheet to load into Joor. Review the Product Requirement sheets below to see how to assign a line sheet in your back-end system.


In general, CartRover expects a single Line Sheet or Season for each product. This first Line Sheet or Season will be synced to Joor. After that, it is recommended that you configure further linesheets and Seasons within Joor itself. This is recommended because most back-end system do not have functionality to manage linesheet or season information.

If a product is tagged with a season and no linesheet, CartRover will automatically add it to a linesheet named after the season and year. If a product is tagged with both a season and a linesheet, only the linesheet will be loaded, while the season will be ignored.

Variants

Each variant of a product can have its own list of Attributes and its own UPC.

OMS/WMS Products Requirements

Fields Synced

The following fields will be synced from the OMS/WMS to Joor if available.

Joor FieldNotes
Style NameSet to main item name
Style NumberSet to main item SKU
Style IdentifierSet to main item SKU
Style DescriptionSet to main item Name or Description
prices > currencycurrently USD only
prices > wholesale
prices > retail
tagsIn Joor, we set the tag_group, tag_name, tag_value, and tag_value_code to all the same value for the given tag
Tag > Product Type Product Type from the OMS/WMS is passed as a tag to Joor
Tag > Supplier CodeSupplier Code from the OMS/WMS is passed as a tag to Joor
image(s)
Product level image(s)
color_imageOne image per color can be synced from the WMS to Joor
categoriesUse names from official Joor Category List


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