Most users have orders flow from TradeGecko to CartRover before they are packed in TradeGecko. In this scenario the entire order loads into the warehouse and CartRover will mark it packed & shipped after the warehouse ships it.
Alternatively, you can manually pack your orders in TradeGecko and have CartRover pickup the separate shipments for a single TradeGecko order as separate CartRover orders. You can even partially pack an order one day for CartRover to pickup, and pack the rest another day for CartRover to pickup. This is one way to handle backorders or manually split orders.
For this to work properly, you must follow the setup instructions below.
Selecting Manual in the Shipments section of TradeGecko, will let you select which items should be placed in each box before being sent to the warehouse.
You can also use the TradeGecko Connect app to automate this process.
You must set the Order Fulfillment Status field to either Any Status, or Unshipped or Partially Shipped. Any other status and CartRover may not pickup additional packages for a single order.
You must set the Order Pack Status field to Packed or Partially Packed (note, you cannot select just "Packed" or we will only load complete orders once fully packed). Any other status and CartRover may not pick up additional packages for a single order.
The other Order Status settings in CartRover can be set however you need/want them to be.
We recommend the Order Status be Finalized.