Magento 2 Permissions Error
You are receiving a Magento permissions error when CartRover tries to upload tracking or inventory to Magento 2.
The only way to fix a permissions issue with Magento 2 is to disconnect CartRover and start the connection from scratch.
- Browse to the cart in CartRover and click Edit Setup.
- Click Remove Authorization to disconnect CartRover from Magento.
- Follow the Magento 2 setup guide from scratch and pay close attention to the permissions that are requested: Setting Up Magento 2
Invalid api path - Magento
Problem CartRover displays the following error message when connecting to Magento: Invalid api path Solution This error is most commonly caused by improperly adding custom endpoints to the Magento API, which breaks/blocks the standard API endpoints. ...
Magento orders missing products
Problem After upgrading Magento to version 184.108.40.206 or above, orders in CartRover no longer contain any products. The inventory sync may have stopped working as well. Solution This is caused by a bug in Magento. There are currently two options you ...
Invalid carrier specified - Magento
Problem Could not upload tracking information to Magento because "Invalid carrier specified." This is caused when you ship orders using a carrier not defined in Magento. Solution Option 1: Add the missing carrier To solve the issue you need to add ...
Access Denied - Magento
Problem Some Magento actions fail with "Access Denied". Example: Solution This is caused by the API user not being given enough permissions. Go to: System -> Web Services -> Users Look at which "Role" the API user is assigned to. Go to: System -> Web ...
Error adding notes to order - WooCommerce
Problem After orders ship, CartRover is raising the following alert: Error adding notes to order Could not add tracking note to order: XXXX You do not have permission to create order notes Solution In the left pane of the WooCommerce Dashboard hover ...