Missing Amazon Seller Central Orders

Missing Amazon Seller Central Orders

Problem

Amazon orders are not flowing from Amazon into CartRover.

Background

Each CartRover connection to Amazon connections to a single Amazon Country's marketplace. Example: United States, Canada, UK, etc.

CartRover can only load orders from Amazon, if the orders originates from the correct Amazon Country Marketplace. Orders from Amazon Marketplaces in countries you have not connected to CartRover will not be loaded.

Solution

If you sell in multiple Amazon Country Marketplaces,  you need to set up an Amazon cart in CartRover for each country.

For example, if you have orders coming from:
  1. Amazon US
  2. Amazon Canada
  3. Amazon Mexico

You will need to set up 3 separate Amazon carts inside CartRover.



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