No order/fulfillment loaded - Pulse Commerce

No order/fulfillment loaded - Pulse Commerce

Problem

CartRover is not loading fulfillments/orders from Pulse Commerce, even though the Pulse Commerce Test button shows no connection issue.

Solution

Pulse Commerce uses a fulfillment batch feature. CartRover can only pull orders by keeping track of the latest Batch ID. If you skip over batches and leave them empty, CartRover cannot detect this because Pulse Commerce does not provide a way to detect this. If this happens, you need to look up the next non-empty Batch ID and enter that into the Pulse Commerce CartRover settings page.

CartRover will look 4 batches ahead every time we check for orders to try and skip over empty batches. If you have more than 4 empty batches in a row you will need to manually update the Batch Id using the instructions above.

Update Batch ID

  1. Go to your CartRover Pulse Commerce setup page to obtain current Batch ID.
  2. Verify if current Batch ID is empty in Pulse Commerce.
  3. Replace Batch ID Starts From field in the CartRover Pulse Commerce setup page with the next non-empty Batch ID in Pulse Commerce.

    • Related Articles

    • Setting Up Pulse Commerce

      Integration Specs: Supported functions: Order Download Inventory Sync Shipment Confirmation - Detailed Required Parameters Store ID Transaction Key Starting Batch ID Step-by-step guide Please obtain Store ID, Transaction Key and Starting Batch ID ...
    • Quickbooks Commerce OMS Order Settings

      When Quickbooks Commerce is selected as your CartRover WMS, there will be Quickbooks Commerce specific settings to set for each cart connection in CartRover. These settings are listed and explained below: Quickbooks Commerce Order Status Settings ...
    • Quickbooks Commerce order_line_items.variant can't be blank

      Problem Orders fail to load into Quickbooks Commerce with the error message: Error sending orders to TradeGecko Cannot post orders AAABBBCCC to TradeGecko. Response: order_line_items.variant can't be blank. Http Status: 422. It is possible the SKUs ...
    • Setting Up SPS Commerce

      Integration Specs: Supported functions: Order Download Inventory Sync Shipment Confirmation - Detailed Invoice Required Parameters FTP Username FTP Password Your Receiver ID Trading Partner's ID Premium Setup SPS Setups or testing performed by ...
    • Duplicate Orders Created in Quickbooks Commerce

      Problem CartRover is creating duplicate orders in TradeQuickbooks Commerce Gecko. Solution While CartRover attempts to prevent duplicate orders by default, there are several reasons that the same order could be sent through to Quickbooks Commerce ...