Order Statuses
This page explains the meanings of each order status in CartRover.
| Order Status | API Value | Meaning |
|---|---|---|
| New | new | The order has been downloaded from the shopping cart to CartRover and will be sent to the WMS. |
| Cancel Sending | new | The order has been downloaded from the shopping cart, but WILL NOT be sent to the WMS. |
| At WMS | at_wms | The order has been sent from CartRover to the WMS system. |
| Shipped | shipped | CartRover has received tracking for the order from the WMS. |
| Confirmed | confirmed | CartRover has sent tracking for the order back to the shopping cart. |
| Error | error | Order is being held by CartRover due to error(s). (i.e. Ship method mapping, address error.) A red exclamation point will display in the Status field of the UI. This status name is returned in API calls. |
| Canceled | canceled | Canceled orders are not displayed on the Orders screen. They are available in the CartRover API. |
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