Order Statuses

Order Statuses

This page explains the meanings of each order status in CartRover. 

Order StatusAPI ValueMeaning
NewnewThe order has been downloaded from the shopping cart to CartRover and will be sent to the WMS.
Cancel SendingnewThe order has been downloaded from the shopping cart, but WILL NOT be sent to the WMS.
At WMSat_wmsThe order has been sent from CartRover to the WMS system.
ShippedshippedCartRover has received tracking for the order from the WMS.
ConfirmedconfirmedCartRover has sent tracking for the order back to the shopping cart.
Errorerror

Order is being held by CartRover due to error(s). (i.e. Ship method mapping, address error.)

A red exclamation point will display in the Status field of the UI. This status name is returned in API calls.

CanceledcanceledCanceled orders are not displayed on the Orders screen. They are available in the CartRover API.
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