Overdue Inventory for Wayfair

Overdue Inventory for Wayfair

Problem

Wayfair has sent an email notifying you that your inventory has "gone beyond our accepted reliability threshold and has expired."

Solution

This happens if Wayfair does not receive inventory information every day. To solve this issue, make sure you have Extensiv Integration Manager set to send inventory more than once per day. That way you will not receive a warning even if one inventory sync fails. You should also check your warehouse inventory sync schedule to make sure Integration Manager has up to date inventory from your warehouse as well.

  1. From the Integration Manager Merchant tab, click Edit Setup
  2. Make sure the Inventory option is enabled and running at least once a day.
  3. From the Integration Manager Carts tab, select Wayfair  then click Edit Setup
  4. Make sure the Inventory option is enabled to run more than once per day.

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