Schedule Service Frequency

Schedule Service Frequency

For each job in CartRover you can customize how frequently CartRover will communicate with that system. Whenever available, we recommend you select Automatic which will communicate as soon as data is available. This is the default when available.

Here is a list of jobs that need to be scheduled when setting up CartRover:

Merchant Level

Found in the Merchant tab. Click Edit Setup. These jobs set how frequently CartRover communicates with your WMS, OMS, or other back-end system.
Service
Description
Order Delivery
Sets how often CartRover sends new orders to the WMS/OMS
Shipping Confirmations
Sets how often CartRover picks up tracking records from the WMS/OMS
Inventory 
Sets how often CartRover picks up inventory levels from the WMS/OMS

Cart Level

Found in the Carts tab. Select a cart and click Edit Setup. These jobs set how frequently CartRover communicates with your shopping cart or other order source.
Service
Description
Order Download
Sets how often CartRover downloads orders from the shopping cart
Shipment Upload
Sets how often CartRover sends tracking numbers received from the WMS back to the shopping cart
Inventory Upload
Sets how often CartRover sends inventory levels received from the WMS back to the shopping cart

Automatic Schedule

The Automatic schedule option tells CartRover to transmit the data as soon as possible. In general you can expect a 1-2 minute delay between CartRover receiving the data and passing it to the next system. 
Service
Level
Description
Order Delivery
Merchant
Sends orders to the WMS as soon as they load into CartRover or edited in the Orders screen
Shipment Upload
Cart
Sends tracking data to the cart as soon as it is received from the WMS
Inventory Upload
Cart
Sends inventory to the cart as soon as it is received from the WMS or an order is loaded from a different cart.

Automatic Schedule Drawbacks

  1. Batch Size: The Automatic schedule runs as soon as possible even if there is only a single record to transmit. If you want you data batched into larger updates, you may want to choose a less frequent schedule
  2. Retries: The automatic schedule does not immediately retry if a record fails. The record will be retried when the service is triggered again by a new record. The automatic schedule also has two cleanup runs per day where it will retry any failed records. These two cleanup runs are randomly scheduled.

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