Transitioning from the DSCO FTP cart to the DSCO API cart
This guide is intended for users currently using a DSCO CSV cart (also known as a DSCO FTP cart) and wish to transition to their new API connection. CartRover encourages all users to make the change to this more stable connection, as it gives our support team more flexibility to troubleshoot potential issues as well as support additional DSCO features.
Request a Supplier oAuth Token from DSCO:
You'll want to reach out to the DSCO support team to retrieve an oAuth token. You will need to specify to the support team that you're looking for a supplier
oAuth token for CartRover. You can contact DSCO's support team using firstname.lastname@example.org
Create and set up your DSCO API Cart
Once you've received your oAuth token, you'll need to create your DSCO API Cart.
Navigate to the Merchants screen and select the New Cart icon.
- In the New Setup screen, scroll down to and select the DSCO API cart. Make sure you are not selecting the FTP option.
- Follow our guide on setting up your DSCO API Cart here.
Disabling your DSCO FTP Cart
In order to prevent orders from falling through during the transition you'll want to stop your orders export and inventory download in your DSCO account first. You will also want to stop the order download and inventory upload in CartRover, for your FTP Cart. All order and inventory data will be sent via the new API connection. You can leave shipping upload on for the old connection until all the outstanding orders have shipped.
Stopping your Order and Inventory Automation in DSCO
Deactivating your DSCO FTP Cart
Once the last open orders in your FTP cart have been fulfilled you can disable the shipment automation jobs in both DSCO and CartRover. Once those are disabled we will no longer use the FTP (CSV) cart to send shipping updates to DSCO.
Note: Any open orders that originally passed through the FTP (CSV) cart will not be closed out in DSCO by the new cart. They must be fulfilled before you disable the old connection.
To completely disable your DSCO FTP (CSV) cart, navigate to the DSCO FTP cart inside of CartRover and select the Disable button under the Extended Actions section. CartRover does not charge for disabled carts but you will be able to re-activate this connection at any time if you choose to.
DSCO Integration Overview
Support Functions Order Download Order Acknowledgement Order Cancellation Download Shipment Confirmation – Detailed Inventory Sync Invoice Workflow CartRover retrieves orders from DSCO and returns an Acknowledgement CartRover delivers orders to ...
Setting Up DSCO
Integration Specs: Supported Functions: Order Download Order Acknowledgement Shipment Confirmation – Detailed Inventory Sync Invoice Required Parameters: Bearer oAuth token Step-by-step guide To obtain your oAuth token please contact DSCO. You will ...
Setting Up Warehouses in DSCO
You will need to set up your warehouses in DSCO. You can do that using the Warehouse Management tool provided in the DSCO web portal. Their documentation for adding and editing warehouses can be found here. Once the warehouses have been created in ...
Using a Cloud FTP Service
Please note that using a cloud based FTP solution can lead to potential issues. Since may different CartRover customers may be connecting to your same FTP provider, a mistake by another client could possibly take down your connection as well. Example ...
DSCO - Missing Orders | Manual Acknowledgment
DSCO grants its users the ability to manually acknowledge orders even in the presence of automation jobs. If you are using an automation job to assist with order exporting, you’ll need to refrain from manually acknowledging any orders that you expect ...