Wipe/Clear Orders From CartRover

Wipe/Clear Orders From CartRover

Testing or Setup

If you have been performing account setup or testing, we do not recommend wiping or deleting all order from your CartRover account. If orders are deleted from CartRover, there is a significant risk that those orders will get re-loaded in the future which could cause you to re-ship those test orders.
Because CartRover is a passthrough system, all orders except ones in "New" status can be safely ignored. For orders that are in "New" status that you want removed, go to the order in the Order tab and click: Actions Menu > To WMS > Cancel Sending to WMS to prevent CartRover from sending these orders to your WMS system.

Other

If you are looking to clear orders from CartRover for other reasons, please contact support. Keep in mind that the same potential issues listed above apply and you risk having the orders load again if you do not also remove them from your order source or place them in the correct status.
    • Related Articles

    • Subscription Orders through CartRover

      Subscription orders are handled differently by every order source, but the way CartRover handles them is always the same. If your order source follows these rules below for subscription orders, they will work with CartRover. For each order source, ...
    • How to Generate Test Orders in CartRover

      If you need to test your WMS or the CartRover API it can be useful to load test orders into CartRover. This document covers the easiest method of doing so. Create a new CSV Cart in the Carts tab. Leave all the settings default except the following: ...
    • CartRover API Documentation

      Please go here for our current API documentation: https://developers.cartrover.com/ Learn how to get your API keys here: How To Get CartRover API Keys
    • CartRover - Return Orders

      CartRover does not configure the "Return Order" status data from any Order Sources (Cart). This needs to be managed through your Order Source (Cart) only.
    • How To Get CartRover API Keys

      There are three types of API Access in CartRover. Cart API - For users building an order source or shopping cart integration into CartRover Merchant API - For users building out a WMS connection to CartRover for their merchant account Warehouse API - ...