You've reached the number of items you can list - Ebay

You've reached the number of items you can list - Ebay

Problem

Inventory sync is failing with the error message:

Error updating Inventory

Error Updating Inventory for product XXYYZZ
eBay said: It looks like you've reached the number of items you can list. You can list up to 5,000 items this month. Request to list more:

Solution

Ebay only lets you list a certain quantity of total inventory which is counted by adding up the available inventory for all your listings. New accounts have a lower listing limit. If you have an established account, click the link in the alert and you can request a higher limit from Ebay.

To avoid the limit but still list all your items on Ebay, do the following:

  1. In Extensiv Integration Manager browse to Carts > Ebay > Edit Setup
  2. Set the Max Item Quantity option.
    1. This option will set the maximum available inventory we will report to Ebay for each SKU. This prevents a few SKUs with high inventory counts from using up all of your available listing quantity.
    2. For example if your Ebay listing limit is 5,000, setting this to 100 will allow you to sell at least 50 different SKU.
      1. If you have less than 100 in stock, we will report the actual quantity available
      2. If an items sells and you have more than 100 available, the next inventory sync we will increment the Ebay quantity available back up to 100 again.



    • Related Articles

    • Using eBay Global Shipping Program

      The ebay Global Shipping Program allows you to sell internationally while only having to ship the products domestically. Ebay will handle the international portion of the shipment making the fulfillment much easier for you. Extensiv Integration ...
    • How to find "Sales Record Number" - Ebay

      Question How do I search for an order's "Sales Record Number" in Ebay? Answer Ebay has numerous ways of identifying orders: Order Number, Sales Record Number, and Customer PO Number. Extensiv Integration Manager primarily displays the Sales Record ...
    • Ebay listings not syncing with Extensiv Integration Manager

      Problem Inventory for some or all of my listings is not syncing with Extensiv Integration Manager and the listings don't show up in the Integration Manager View Product Sync page. Solution Due to the way eBay handles listings, it is not possible for ...
    • Ebay Auth token is expired

      Problem If you are receiving an "Auth token is expired" or "Please log in again" error in Extensiv Integration Manager when downloading orders like one of the following: eBay said: Auth token is hard expired, User needs to generate a new token for ...
    • Inventory-based listing management is not currently supported by this tool - Ebay

      Problem Inventory sync is failing with the error message: Error updating Inventory Error Updating Inventory for product XXYYZZ eBay said: Inventory-based listing management is not currently supported by this tool. Please refer to the tool used to ...