BigCommerce - Could not upload tracking - The field quantity is invalid
Problem Shipment information is failing to load from CartRover into BigCommerce with the following error: Could not upload tracking information for Order # XXXXXX: The field 'quantity' is invalid. The quantity specified is greater than the quantity ...
BigCommerce multiple CartRover connections to a single store
in some cases there may be a need to have several CartRover connections to a single BigCommerce store. Common reasons for this are the need to send order information to multiple order destinations, or selling for multiple clients on a single store ...
BigCommerce Integration Overview
Supported Functions Order Download Inventory Sync Shipment Confirmation - Detailed Workflow CartRover retrieves new orders from BigCommerce CartRover delivers orders to WMS/OMS CartRover retrieves shipment tracking and inventory levels from WMS/OMS ...
BigCommerce Orders Missing Shipping Address
Problem BigCommerce orders are missing a Shipping address in CartRover. The order number also has a "-1" appended to it. This can also cause CartRover to raise the error message: Could not change status of Order #XXX to "Shipped" Solution This ...
This page covers the various options that can be set in CartRover and in your BigCommerce account. CartRover Settings Setting Description Default Ignore Downloadable Items? Ignore BigCommerce items with type Downloadable? If yes, we will filter ...
Setting Up BigCommerce
Required Parameters Credentials from BigCommerce that need to be entered in CartRover. The step-by-step guide below will explain how to obtain these: BigCommerce Email BigCommerce Password Step-by-step guide On the New BigCommerce Setup page click ...