OrderStream
Performing tests inside CommerceHub Testing Portal
Enter the CommerceHub Testing Portal Step 1: Search for the PO number Step 2: Click on the Action to be taken Step 3: Perform the necessary actions In the screenshot above, the client needed to 1) Cancel 1 item (out of the 3 ordered) 2) Choose a ...
CommerceHub OrderStream Invoices
CartRover can optionally send an invoice record to CommerceHub after the order has Shipped. To enable this feature go to the Commercehub settings in CartRover and enable the Send Invoice option. Important Notes about Invoices CartRover does not pick ...
CommerceHub Confirmation Error - PO does not exist for this relationship
If you are seeing the following error within the CommerceHub Fulfillment Confirmation or Invoice Error Log: PO does not exist for this relationship This means that the order in question is no longer a valid order in CommerceHub. This can be caused by ...
CommerceHub Required Resources
Please provide the following resources to CartRover support when setting up a new CommerceHub retailer connection. Login to CommerceHub OrderStream Click Resource Center in the upper right Select the proper retailer Click on Setup Guides. Save the ...
CommerceHub Confirmation Error - PO is not in a state where this action can be applied
If you are seeing the following error within the CommerceHub Fulfillment Confirmation Error Log: Invalid Data This PO is not in a state where this action can be applied (Current Status: closed/shippedcomplete) This means that we (or someone) ...
CommerceHub Inventory Not Updating
If CartRover shows that inventory is syncing successfully to CommerceHub, but CommerceHub or your retailers are saying it is not, follow these steps to find the issue with your inventory setup: Login to the CommerceHub OrderStream Dashboard Browse to ...
CommerceHub Orders Late or Not Shipped
Problem CommerceHub is reporting that some of your orders are late shipping or have not shipped even though you shipped them. Solution First, verify that CartRover has tracking for the order and when it was sent to CommerceHub. Go to the CartRover ...
CommerceHub Walmart.com
CartRover does not support the CommerceHub Walmart.com connection due to unreasonable requirements and lack of standardization on the part of CommerceHub. If you are connecting to Walmart.com or Walmart DSV, we recommend you use SPS Commerce or our ...
CommerceHub OrderStream Settings
Document Numbers CartRover supports the following documents with CommerceHub (XML via SFTP). Please see the below section for CommerceHub Data Exchange Method setup. 850 Purchase Order 855/997 Acknowledgement 856 Shipment 810/820 Invoice 846 ...
Setup Merchant SKUs and UPCs - CommerceHub
CommerceHub OrderStream sometimes requires a Merchant SKU or a UPC for each product when performing inventory syncs. In order for this to work, you must setup these SKUs and UPCs as product aliases in CartRover. For some systems aliases will load ...
Setting Up CommerceHub OrderStream
Integration Specs: Supported functions: Order Download Inventory Sync Shipment Confirmation - Detailed Required Parameters FTP Server FTP Username FTP Password Your Partner ID Their Partner ID (Retailer ID) Your Vendor ID* (Retailer Dependent) ...